KATHMANDU – Ramada Encore Kathmandu, a premier 4-star upscale hotel, and U.S.-based leadership development organization Impact Yes today announced a strategic partnership to redefine leadership standards in Nepal’s hospitality sector.
The agreement, signed at Ramada Encore Kathmandu, aims to empower teams, elevate service excellence, and set new benchmarks for the region.
The collaboration will integrate psychology-driven training programs to foster innovation, staff engagement, and guest-centric practices. By prioritizing human connections and adaptive leadership, the partnership seeks to align Nepal’s hospitality industry with global standards.
“People are the heart of hospitality,” said Mahesh Phuyal, General Manager of Ramada Encore Kathmandu. “Investing in our team’s leadership growth ensures we remain competitive while delivering unforgettable experiences.”
“Future-ready leadership requires empathy and purpose,” added Kovid Panthy, Co-Founder of Impact Yes. “This partnership will equip Nepal’s hospitality professionals to thrive in a dynamic global landscape.”
Kim Baaden, Germany-based Co-Founder of Impact Yes, emphasized the human element: “Effective leadership starts with relationships. Together, we’ll strengthen Ramada Encore’s commitment to its employees and guests. We will set new benchmarks for hospitality excellence in a globally competitive market”.
Impact Yes plans to expand to Sri Lanka and UAE, brings globally proven and innovative methodologies to the partnership. Ramada Encore Kathmandu will leverage these insights to enhance operational excellence and redefine regional hospitality standards.
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